Holistic Coach Certification Program
ICF (International Coaching Federation) Level 1 accredited program.
Become a Certified Holistic Coach empowering "the whole person" to reach their full potential in all areas of their life encompassing the mental, emotional, physical, and spiritual levels.
Holistic Coach Certification Program
The Holistic Coach Certification Program is a comprehensive, ICF accredited Level 1 program meeting all of your coach education requirements for your ACC (Associate Certified Coach) ICF Credential.
Develop professional-level coaching skills through video training materials, working remotely with peer practice partners, and attending live-online classes.
Become a Certified Holistic Coach who empowers "the whole person" to reach their full potential in all areas of their life encompassing the mental, emotional, physical, and spiritual levels.
The Holistic Coach Certification Program Includes:
- 70 total hours of ICF accredited Level 1 coach education for ICF credentialing.
- 10 hours of mentorship included in total hours for ICF credentialing.
- In-house performance evaluation for ICF credentialing.
- Holistic Coach Business Start-Up Course: Self-directed, online course that prepares you for success in the first years of your coaching business. Learn how to get your coaching business off the ground and running. Create your first offers and learn strategies to attract your first paying clients.
- Holistic Well-Being Routine Program: Valuable done-for-you coaching program to offer to your coaching clients. Receive outlines, demos and worksheets for this 6-session program that supports your clients with creating a holistic well-being routine based on the 4 levels.
Learn to coach the “whole person”, including the 4 levels of holistic well-being.
The 4 levels of holistic well-being helps create greater awareness of "the whole person" which supports us inwardly aligning with our outer goals. Creating balance and well-being across all levels sets a stable foundation for us to work on realizing and actualizing our full potential.
Perfect for: Individuals committed to earning a Holistic Coach Certification and an International Coaching Federation (ICF) Associate Certified Coach (ACC) coaching credential.
Holistic Coach Certification Program Cohort Options
There are four cohort options to complete the Holistic Coach Certification Program each year. You select one of the cohort options that works best for your schedule. Each cohort option meets on the same day and at the same time, listed below, each week. The cohort times provided below are for the live-online trainings. We will email you to confirm which cohort option you are enrolling for once you complete the enrollment form and make payment. There are no prerequisites to join this program. You can either proceed with enrollment now or schedule a discovery call first to answer any questions you may have.
2026 Cohort Schedule Options
Cohort 1: Starts January 13th, 2026. Meets live via Zoom every Tuesday from 12:00 p.m.- 3:30 p.m. eastern time. First live class begins 01/13/26. Last live class is 03/31/26. Enrollment open
Or
Cohort 2: Starts April 11th, 2026. Meets live via Zoom every Saturday from 10:00 a.m. - 1:30 p.m. eastern time. First live class begins 04/11/26. Last live class is 06/27/26. Enrollment open
Or
Cohort 3: Starts July 8th, 2026. Meets live via Zoom every Wednesday from 10:00 a.m. - 1:30 p.m. eastern time. First live class begins 07/08/26. Last live class is 09/23/26. Enrollment open
Or
Cohort 4: Starts September 26th, 2026. Meets live via Zoom every Saturday from 10:00 a.m. - 1:30 p.m. eastern time. First live class begins 09/26/26. Last live class is 12/12/26. Enrollment open
Holistic Coach Certification Program Payment Options
Payment Option 1: $4,550 USD with a 13-month payment plan at $350 per month.
Or
Payment Option 2: $3,850 USD if you pay in full.
Included with Option 1 and Option 2 Special Offers
-10 mentorship hours included to meet ICF credentialing requirements ($1,200 Value)
-Level 1 Performance Evaluation ($300 Value)
-Holistic Coach Business Start-Up Course ($500 Value)
-Holistic Well-Being Routine Done For You Program ($1,000 Value)
*There are limited spots available for each cohort. Cohorts usually sell out in advance. We recommend early enrollment to secure your spot. Please email us with any questions at: info@holisticcoachtraininginstitute.com
A message from our President
"Holistic Coach Training Institute sees you as whole, complete and resourceful right here, right now and believe you fully capable of coming up with your own creative solutions while being supported by the coaching partnership. We experience you as the authority in your own life and enjoy collaborating in a co-creative process that supports you in honing the beliefs, values and strengths that enhance your potential both personally and professionally." If you have questions or would like to connect before enrolling then please schedule a no-cost, 30 minute discovery call to explore the program with us and receive support with your coaching journey.
Beverly Sartain, MA, CAP, PCC
Holistic Coach Certification Program Outline & Agreement
HCCP Program Outline and Agreement
Weekly Requirements:
1. Study module materials in the learning portal. Look over all assigned materials. Come to live-online sessions with questions or comments about each lesson. We enjoy being interactive with you and we all learn from one another. Please know your questions and thoughts are welcome. Learning portal login link: https://members.holisticcoachtraininginstitute.com. Should you have a challenge with log-in, contact: requests@smd.help. Login usernames and passwords are provided to you at signup or within days of signing up for the program. Check spam folders if you haven’t received them before reaching out to the support team. Content is also posted in the LinkedIn group for your convenience.
2. Practice coaching with your coaching partner for about 1-2 hours each week. You coach them for 30-45 minutes, and they coach you for 30-45 minutes. Please respect your partner’s time and schedule sessions when convenient to both parties. We have provided a tracking sheet so that you can start to accumulate coach experience hours. You will need to log 6 hours of you coaching someone else by the end of the program. You will be paired with a coaching partner in the class but can coach with other people, if you like. Best practices are to respect confidentiality, be dependable and be coachable.
3. Attend live-online sessions. Be sure to be present and available to coach, share and interact. Our preference is that you are on camera. Class recordings will be posted within 48 hours of completion of the live-online session in the LinkedIn group. Recordings will be available to view for approximately 14 days before being taken down. These recordings are confidential. Do not download or share the recordings. If you miss a class, watch the replay and share your learnings in the LinkedIn group. If you miss a class and choose to not have a LinkedIn profile, email your learnings to: info@holisticcoachtraininginstitute.com.
4. Engage LinkedIn group. Posting in the LinkedIn group is optional, but recommended as it provides another place to be supported and accountable. You are not required to have a LinkedIn profile to participate in the program. The best use of the LinkedIn group is to share your biggest take-aways or learnings from each lesson so that you can deepen your awareness as we move through the modules. Post as much as you would like. This is your space to connect, share, and celebrate with your peers. Ensure that any feedback or comments are positive, supportive and coaching oriented. This is a great place to practice your coaching skills by asking each other powerful questions.
This program supports you to learn the ICF Core Competencies, Ethics and Standards while learning a holistic approach to coaching.
Program contact information:
Email - info@holisticcoachtraininginstitute.com
Website - www.holisticcoachtraininginstitute.com
Phone - (904) 469-6009
Title of the program:
Holistic Coach Certification Program
General program vision and goals:
Empowering professionals to become credentialed Coaches using the ICF Core Competencies, Ethics and Standards. The goal of the program is to set you up to become a credentialed Coach through the ICF while learning and applying a holistic approach to your coaching.
List of Classes/Modules:
Before We Begin:
Review and agree to the Program Outline & Agreement
Print the Coaching Partner Tracking Sheet or create your own
Session #1
Module 1: Coaching Definition & Holistic Coach Philosophy
ICF definition of coaching, coaching philosophy and holistic coaching guiding principles
All Core Competencies
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 2: ICF Core Competency Model & 8 Core Competencies
ICF Core Competencies and Session Outline
All Core Competencies
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #2
Module 3: Discovery Call & ICF Ethics
Ethical considerations in a Discovery Call
Core Competency #1, Core Competency #2, Core Competency #3
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 4: Coach-ability
How to assess Client coach-ability for best coaching results
Core Competency #1, Core Competency #2, Core Competency #3
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #3
Module 5: Effective Partnership and Coaching Mindset
How to create an effective partnership during the Initial Session with a Client
Core Competency #1, Core Competency #2, Core Competency #3 and Core Competency #4
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 6: Check-in on Progress
How to check progress at the beginning of a coaching session
Core Competency #2, Core Competency #3, Core Competency #7 & Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #4
Module 7: Clarifying the Agreement
How to clarify the coaching agreement and measure of success
Core Competency #3, Core Competency #4, Core Competency #5 & Core Competency #6
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 8: Cultivating Trust & Safety
How to develop trust and safety in the coaching partnership
Core Competency #4, Core Competency #5 & Core Competency #6
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #5
Module 9: Maintains Presence
How to prepare for a coaching call for ultimate presence
Core Competency #2, Core Competency #5 & Core Competency #6
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 10: Listens Actively
How to develop listening for what is and is not being said
Core Competency #4, Core Competency #5 & Core Competency #6
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #6
Module 11: Powerful Questions
How to ask questions that evoke discovery, insights or expand perspective
Core Competency #5, Core Competency #6, Core Competency #7 & Core Competency 8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 12: Direct Communication
How to provide direct communication to support evoking awareness
Core Competency #4, Core Competency #5, Core Competency #6, Core Competency #7 & Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #7
Module 13: Re-contracting Agreement
How to re-contract when a Client changes direction in a call
Core Competency #3, Core Competency #6 & Core Competency #7
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 14: Evoking Awareness
How to increase awareness through a holistic approach
Core Competency #6 & Core Competency #7
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #8
Module 15: Facilitates Client Growth
How to help the Client turn insight into action
Core Competency #4, Core Competency #7 & Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 16: Designing Actions
How to facilitate client growth through action steps
Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #9
Module 17: Planning and Goal Setting
How to facilitate client growth through planning and goal setting
Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 18: Managing Accountability
How to facilitate client growth through exploring accountability within the coaching partnership
Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #10
Module 19: In Between Sessions
How to determine accountability in between sessions
Core Competency #4 & Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 20: Managing Progress
How to check progress halfway through and wrap-up a coaching container
Core Competency #3 & Core Competency #8
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #11
Module 21: ICF Mentorship Hours
How to complete ICF required mentorship hours
All Core Competencies
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 22: ICF Level 1 Application Process
How to apply for the ICF credential and study for the exam
All Core Competencies
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Session #12
Module 23: Level 1 Performance Evaluation
Discuss performance evaluation expectations
Core Competency #1, Core Competency #2, Core Competency #3 & Core Competency #4
Delivered through training videos, handouts, coaching partner and in-class demonstration
Module 24: Graduation & Next Steps
Closing process and next steps: mentoring, business set-up and continued coach education
All Core Competencies
Delivered through training videos, handouts, coaching partner and in-class demonstration
Total class time = 3.5 hours
Number of student contact hours included in the program:
12 Sessions x 3.5 hours = 42 hours + 10 mentor coaching hours = 52 hours (Synchronous)
12 hours of materials in learning portal + 6 hours of practical application assignments = 18 hours (Asynchronous)
70 total coach education hours
10 mentor coaching hours and Level 1 performance evaluation need to be completed within 12 months of program start date or additional fees may apply.
Learning Goals:
Learn the ICF Core Competencies, Ethics and Standards so that you can:
● Increase your competency of the coaching process
● Increase confidence in your coaching skills
● Increase coaching effectiveness through the application of the ICF Core Competencies, Ethics and Standards to your coaching practice
● Add a holistic approach to coaching conversations
Coaching Philosophy:
Holistic Coaching empowers "the whole person" to reach their full potential in all areas of their life encompassing the mental, emotional, physical, and spiritual levels. This philosophy applies to the Coach and Coachee.
List of Instructors:
Lead Instructor: Beverly Sartain, PCC
Sub Instructor: Richard Sartain, PCC
Mentor Coach and Sub Instructor: Gage Bock, PCC
And any other current Sub Instructor assisting the Institute at time of cohort
Learning Philosophy:
We use a 3-step approach that includes asynchronous and synchronous learning.
There are 3 steps implemented each week throughout the program to support learning and developing coaching skills.
Step 1: Each week there is a video lesson delivered in the Learning Portal. Each video lesson includes a printable worksheet to assist you with taking notes and brainstorming how you will apply the lesson to your own coaching. The learning portal is available 24/7 so the lessons can be viewed at your convenience. Each Module takes about 30 minutes to review. There are 3 additional practical application assignments due by the end of the program.
Step 2: Each week you will collaborate with a partner from the cohort to put the skills
that you learned from the lesson into practice. You will meet with your partner over
phone or video for 1-2 hours each week based on your individual schedules. Each partner practices being in the role of coach for 30-45 minutes then in the role of client for 30-45 minutes. You are encouraged to work with more than one person from the cohort, as well as work with people outside of the cohort.
Step 3: Each week we meet via ZOOM for a live-online 3.5 hour training where we review the weekly lesson, engage in a group discussion, answer questions, and listen to
recorded coaching practice calls with live-online Instructor feedback. Listening to peers practice coaching and receiving constructive feedback from the Instructor will support you in having new awareness and developing your coaching skills.
Engaging the weekly video lessons with worksheets, coaching with a practice
partner, and receiving live-online coach training is a comprehensive approach to learning and developing your coaching skills that will prepare you for greater long-term success with your coaching. There is also a private Linkedin group created for each cohort where students can interact, network, share, receive course content, and get updates as a way to build community. LinkedIn groups are shut down approximately 12 months after the start of the cohort.
Languages that the program is delivered in:
English
Intended participants:
Professionals who wish to become ICF (International Coaching Federation) credentialled coaches using a holistic approach to the ICF core competencies, ethics and standards. These professionals intend to use coaching as an additional skill in their career, business or organization. The program can also be used to support individuals with personal growth and development.
Requirements that the student must agree to in order to enter the program:
● Have 6 hours to devote to this training every week.
● Attend live-online sessions. You can miss no more than 3 live-online sessions (unless otherwise discussed with the Instructor).
● Turn in a copy of your Coach Partner Tracking Sheet (or another form of documentation) at the end of the program to verify 6 hours of coaching.
● Per the ICF, the program has to provide 5 observed coaching sessions to each student. Therefore, you will need to turn in at least 3 audio recordings for us to observe during class and participate in in-class exercises.
● Work with a practice partner from our group or outside of the group so that you try on the coaching skills you are learning for an experiential experience.
● Be open to receiving feedback on your coaching skills from the Instructor.
Requirements for completion of the program:
● Attend 9 out of 12 live-online class sessions (we keep attendance). If you miss a class, you need to watch the replay and leave 3 reflections from the class in the comments.
● Turn in at least 3 recordings (recordings depend on class size) and participate in class exercises (Due dates provided during program and posted in the LinkedIn group)
● Complete Test (Module 22)
● Turn in 3 practical application assignments
● Turn in the coaching log verifying that you coached someone else for 6 hours by the end of class.
To receive the Level 1 certificate for your ICF credential, you must complete all program requirements including 10 hours of mentor coaching and pass the Level 1 performance evaluation.
Policies on payment of tuition:
There is a pay in full option that provides a discount to students. And there are payment plan options for those who want to pay monthly. The standard cost of the Holistic Coach Certification Program is $4,550, available with a 13 month payment plan of $350 per month or $3,850 if paid in full. There are no additional fees or interest added to the payment plans. We use Stripe and Square as our invoicing system. Payments are automatically debited each month. If you do not pay within 21 days and have not made arrangements with us around how payment will be made, your access to materials will be discontinued and you will be taken out of the group. Please know you can discuss your needs with us.
Refund Policy:
Full refunds are issued if a notice to cancel is received within 3 days after initial payment is made. There are no refunds after 3 days from the time of initial payment. In order to qualify for a refund within the 3 day period, an email must be sent to info@holisticcoachtraininginstitute.com requesting cancellation. After the 3 day period, cancellations and withdrawals qualify for an “in house credit” that can be applied to future programs or individual coaching. If there is something that comes up and you are no longer able to continue in this cohort, we can discuss you attending another cohort. We are happy to work with you on ensuring you receive the value of your investment. And if you are not getting what you need from the program (for any reason), give us the courtesy of a conversation so we can work through it together. If you are needing different support, let’s discuss your needs and course-correct, if needed. A student can leave the program at any time. If the student leaves the program, they will still be responsible to pay for services rendered.
Unforeseen Circumstances Policy:
In the event of a temporary power outage or internet service disruption during a live-online session, the Instructor will attempt to re-enter the live-online session as soon as possible. In the event that more than 10 minutes pass without the Instructor present, the class will be considered canceled. Students should exit the session and attend the next regularly scheduled live-online session. In the event of unforeseen circumstances including, but not limited to: natural disasters, acts of God, service disruptions, war, terrorism, state, national, and international emergencies, etc, where training is unable to be delivered or attended according to plan/schedule, students/customers will receive an "in house credit" for the total amount paid to date and will be given the option to select a future training cohort as available. Agreed payments will continue. No refunds are available after 3 days from initial payment in accordance with the refund policy.
Organization’s Illness Policy:
Students who are absent from class or any required class-related activity because of illness should contact their Instructor, if feasible, as early as possible prior to the missed class. Students and Instructors can work together to see if materials can be made up in a reasonable time. If a student is going to miss more than 4 of the live-online sessions due to the illness, an alternative option for completion of the program will be provided.
Holistic Coach Training Institute allows students who need to drop out of a cohort due to illness to participate in another cohort within 12 months of the initial cohort's start date without additional fees. Future payments can be halted, but no money is refunded for an illness.
Limited Liability Policy:
Except as expressly provided in this Program Outline and Agreement, Sartain Soulutions, LLC DBA Holistic Coach Training Institute (Organization) makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the services negotiated, agreed upon and rendered. In no event shall the Organization be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Organization's entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Organization under this Agreement for all services rendered.
Confidentiality Policy:
If you share a recording in class then you must have prior, written permission from the Coachee to share it. Anything shared in the live-online sessions must be kept confidential unless written permission is provided. We may ask if we can use your recording for ICF accreditation purposes. The ICF requires programs to provide student recordings as an example of work being completed in the program. We will ask your permission if we would like to use your recording. We will be housing our group calls for 2 weeks in our LinkedIn group so that people who may have missed class have an opportunity to view it. These recordings will be discarded.
If there is something you are curious about that is not included in this outline and agreement, feel free to ask. Remember that we are in a partnership together. Please communicate with us what is going on for you. We do not know what you do not communicate. Be sure to let us know what you need so we can work together to resolve your needs and make this the best experience possible.
The Holistic Coach Training Institute is honored to support you through this incredible journey!
HCCP Students Learn To Coach The "Whole Person" Including The Mental, Emotional, Spiritual And Physical Levels
(Provided in the Holistic Coach Certification Program)
M E N T A L
Resolving any unresolved issues in your consciousness
E M O T I O N A L
Accessing and acknowledging your emotions and energy
S P I R I T UA L
Connecting with a deeper sense of meaning through nature, beliefs or practices
P H Y S I CA L
Embodying a healthy and grounded body
The 4 levels of holistic well-being helps create greater awareness of "the whole person" which supports us inwardly aligning with our outer goals. Creating balance and well-being across all levels sets a stable foundation for us to work on realizing and actualizing our full potential.
The combination of inner and outer action is something that makes holistic coaching different from regular life coaching that tends to be more focused on outer action.
We consider:
- What do we need to be thinking to reach our goal?
- What do we need to be feeling to reach our goal?
- What do we need to be experiencing spiritually to reach our goal?
- What do we need to be doing physically to reach our goal?
Most people focus on one level versus a combination of levels that will support us in actualizing what we truly want.
HCCP Students Learn To Apply The Updated ICF Core Competencies In Coaching Sessions
International Coaching Federation Core Competencies
A. Foundation
1. Demonstrates Ethical Practice
Definition: Understands and consistently applies coaching ethics and standards of coaching
1.01. Demonstrates personal integrity and honesty in interactions with clients, sponsors and relevant stakeholders
1.02. Is sensitive to clients’ identity, environment, experiences, values and beliefs
1.03. Uses language appropriate and respectful to clients, sponsors and relevant stakeholders
1.04. Abides by the ICF Code of Ethics and upholds the ICF Core Values
1.05. Maintains confidentiality with client information per stakeholder agreements and pertinent laws
1.06. Maintains the distinctions between coaching, consulting, psychotherapy and other support professions
1.07. Refers clients to other support professionals, as appropriate
2. Embodies a Coaching Mindset
Definition: Engages in ongoing personal and professional learning and development as a coach. Works with coaching supervisors or mentor coaches as needed. Develops and maintains a mindset that is open, curious, flexible and client-centered. 2.01. Acknowledges that clients are responsible for their own choices 2.02. Engages in ongoing learning and development as a coach, including remaining aware of current coaching best practices and use of technology 2.03. Develops an ongoing reflective practice to enhance one’s coaching 2.04. Remains aware of and open to the influence of biases, context and culture on self and others 2.05. Uses awareness of self and one’s intuition to benefit clients 2.06. Develops and maintains the ability to manage one’s emotions 2.07. Maintains emotional, physical, and mental well-being in preparation for, throughout, and following each session. 2.08. Seeks help from outside sources when necessary 2.09. Nurtures openness and curiosity in oneself, the client, and the coaching process. 2.10. Remains aware of the influence of one’s thoughts and behaviors on the client and others
3. Establishes and Maintains Agreements
Definition: Partners with the client and relevant stakeholders to create clear agreements about the coaching relationship, process, plans and goals. Establishes agreements for the overall coaching engagement as well as those for each coaching session.
3.01. Describes one's coaching philosophy and clearly defines what coaching is and is not for potential clients and stakeholders
3.02. Reaches agreement about what is and is not appropriate in the relationship, what is and is not being offered, and the responsibilities of the client and relevant stakeholders, including commitment to working toward coaching goals
3.03. Reaches agreement about the guidelines and specific parameters of the coaching relationship such as logistics, fees, scheduling, duration, termination, confidentiality and inclusion of others
3.04. Partners with the client and relevant stakeholders to establish an overall coaching plan and goals
3.05. Partners with the client to determine client-coach compatibility
3.06. Partners with the client to identify or reconfirm what they want to accomplish in the session
3.07. Partners with the client to define what the client believes they need to address or resolve to achieve what they want to accomplish in the session
3.08. Partners with the client to define or reconfirm measures of success for what the client wants to accomplish in the coaching engagement or individual session
3.09. Partners with the client to manage the time and focus of the session
3.10. Continues coaching in the direction of the client’s desired outcome unless the client indicates otherwise
3.11. Partners with the client to close the coaching relationship in a way that respects the client and the coaching experience
3.12. Revisits the coaching agreement when necessary to ensure the coaching approach is meeting the client's needs
4. Cultivates Trust and Safety
Definition: Partners with the client to create a safe, supportive environment that allows the client to share freely. Maintains a relationship of mutual respect and trust.
4.01. Seeks to understand the client within their context which may include their identity, environment, experiences, values and beliefs
4.02. Demonstrates respect for the client’s identity, perceptions, style and language and adapts one’s coaching to the client
4.03. Acknowledges and respects the client’s unique talents, insights and work in the coaching process
4.04. Shows support, empathy and concern for the client
4.05. Acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs and suggestions
4.06. Demonstrates openness and transparency as a way to display vulnerability and build trust with the client
5. Maintains Presence
Definition: Is fully conscious and present with the client, employing a style that is open, flexible, grounded and confident
5.01. Remains focused, observant, empathetic and responsive to the client
5.02. Demonstrates curiosity during the coaching process
5.03. Remains aware of what is emerging for self and client in the present moment
5.04. Manages one’s emotions to stay present with the client
5.05. Demonstrates confidence in working with strong client emotions during the coaching process
5.06. Is comfortable working in a space of not knowing
5.07. Creates or allows space for silence, pause or reflection
C. Communicating Effectively
6. Listens Actively
Definition: Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression
6.01. Considers the client’s context, identity, environment, experiences, values and beliefs to enhance understanding of what the client is communicating
6.02. Reflects or summarizes what the client is communicating to ensure clarity and understanding
6.03. Recognizes and inquires when there is more to what the client is communicating
6.04. Notices, acknowledges and explores the client’s emotions, energy shifts, non-verbal cues or other behaviors
6.05. Integrates the client’s words, tone of voice and body language to determine the full meaning of what the client is communicating 6.06. Notices trends in the client’s behaviors and emotions across sessions to discern themes and patterns
7. Evokes Awareness
Definition: Facilitates client insight and learning by using tools and techniques such as powerful questioning, silence, metaphor or analogy
7.01. Considers client experience when deciding what might be most useful
7.02. Challenges the client as a way to evoke awareness or insight
7.03. Asks questions about the client, such as their way of thinking, values, needs, wants and beliefs
7.04. Asks questions that help the client explore beyond current thinking
7.05. Invites the client to share more about their experience in the moment
7.06. Notices what is working to enhance client progress
7.07. Adjusts the coaching approach in response to the client’s needs
7.08. Helps the client identify factors that influence current and future patterns of behavior, thinking or emotion
7.09. Invites the client to generate ideas about how they can move forward and what they are willing or able to do
7.10. Supports the client in reframing perspectives
7.11. Shares observations, knowledge, and feelings, without attachment, that have the potential to create new insights for the client
D. Cultivating Learning and Growth
8. Facilitates Client Growth
Definition: Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process.
8.01. Works with the client to integrate new awareness, insight or learning into their worldview and behaviors
8.02. Partners with the client to design goals, actions and accountability measures that integrate and expand new learning
8.03. Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability
8.04. Supports the client in identifying potential results or learning from identified action steps
8.05. Invites the client to consider how to move forward, including resources, support and potential barriers
8.06. Partners with the client to summarize learning and insight within or between sessions
8.07. Partners with the client to integrate learning and sustain progress throughout the coaching engagement
8.08. Acknowledges the client’s progress and successes 8.09. Partners with the client to close the session
BONUS INCLUDED: Holistic Coach Business Start-Up Course
Self-directed online course that prepares you for success in the first year of your coaching business.
Learn the must-haves and need-to-knows to get your business off the ground and running. Create your first offers and learn how to use social media to organically attract your first paying clients.
Work through this course at your own pace. Training accessible anytime via online learning portal.